Employment Opportunity

Administrative Assistant – Renfrew

Renfrew and Area Seniors Home Support Inc. is a non-profit charitable Community Support Service agency partially funded by the Ministry of Health through Ontario Health-East Our Community Support Service Agency is currently seeking a mature and experienced individual to fill the position of a Full Time Administrative Assistant.

For further information on our Community Support Service Agency please visit  www.renfrewhomesupport.ca  or Facebook

Responsibilities:

Under the direction of the Executive Director, perform Reception and Administrative Duties for the Agency
Provide Administrative Support to the Executive Director as required
To provide a courteous front-line voice to our clientele, providers and community partners
To provide accurate and timely information and service to all requests coming into the agency
To oversee and or assist with various agency programming

Skills:

Complete Financial Transactions using a Cash Register
Demonstrates strong working skills in word processing, spreadsheet creation and usage, email and internet (Microsoft Office)
Experience with Alya Care / CIMS (Community Management Information Systems) considered an asset
Excellent written and verbal communication

Planning / Time Management:  Organizes own work to complete daily, weekly and monthly tasks; establishes priorities and plans to manage workload and deadlines to allow for effective multitasking

Experience:

A minimum of 3 Years of Administration in a small to medium size office
Experience in dealing with the public

Attention to Detail:  Performs tasks accurately and thoroughly; double-checks the accuracy of information; follows policies and procedures to ensure client safety and confidentiality are maintained

Client Service:  Is dedicated to meeting the expectations and requirements of internal and external clients in a manner that provides satisfaction for the client and fosters client loyalty; asks questions to identify client’s needs or expectations; takes time to question and understand the real, underlying needs of clients, beyond those initially expressed; monitors program delivery to make sure the client is receiving the service that they want and makes adjustments to improve when necessary; endeavors to respond to phone calls and emails within the same business day; updates voice messages and email notification when absent from the office

Teamwork:  Works harmoniously with others to get a job done; able to work well with staff, co-workers, peers and managers; shares critical information; seeks opinions; values working relationships

Knowledge:  Agency and community knowledge would be an asset.

Competencies:  Perform work at a high level to achieve goals; demonstrates a high level of effort to complete work to agreed standards; works outside the limits of job when necessary to achieve results; seeks feedback to improve performance. Takes responsibilities seriously and ensures client expectations are met and exceeded. Accepts full responsibility for self and contribution as a team member; deals with problems quickly; displays a strong commitment to agency success

Hours of Employment:

Monday to Friday – 8:30am to 4:30pm
Must possess the willingness and ability to work at times outside normal working hours
Remuneration: $23.73 per hour / $43,188.60 Annually with Health Benefit Package Offered

Competition Closes:

Monday, June 9th, 2025, at 3:00pm
All applicants will be required to provide upon request a clear Criminal Record Check
Only those applicants selected for the short list will be contacted
No phone enquires will be accepted

Process:  Please forward your resume to

Renfrew and Area Seniors’ Home Support Inc.
Attention:  Dennis Harrington, Executive Director
214 Raglan Street South
Renfrew, ON   K7V 1R1

Email:   [email protected]

Please Click Here to download PDF version. Closing Date – Monday, June 9, 2025, at 12:00 pm